Terms of Service

Last updated: 07 Jan 2026

These Terms of Service govern the use of the Bus Intelligence service operated by Travelhawk.gr through the website bus-intelligence.travelhawk.gr. By accessing or using the service, you agree to these Terms.

1. Service Description

Travelhawk.gr provides informational transportation notifications, including bus pickup and dropoff alerts and estimated arrival times. Messages may be delivered via WhatsApp or other supported channels.

2. Informational Nature of Service

All notifications and arrival times are estimates only and may be affected by traffic, weather, or operational conditions. Travelhawk.gr does not guarantee the accuracy or timeliness of alerts.

3. Messaging Consent

By initiating communication with Travelhawk.gr or using the service, you consent to receive service-related WhatsApp messages. Messages are sent via WhatsApp using Twilio.

4. User Responsibilities

You agree to:

• Provide accurate and up-to-date information
• Use the service only for lawful purposes
• Not misuse, disrupt, or attempt to interfere with the service

5. Limitation of Liability

Travelhawk.gr shall not be liable for any delays, missed notifications, or service interruptions beyond its reasonable control.

6. Suspension or Termination

Travelhawk.gr reserves the right to suspend or terminate access to the service in cases of misuse, legal requirement, or security concerns.

7. Intellectual Property

All content, trademarks, and service marks related to Bus Intelligence are the property of Travelhawk.gr unless otherwise stated.

8. Governing Law

These Terms are governed by the laws of Greece and applicable European Union regulations.

9. Contact

Please also review our Privacy Policy.